Kiki Terminal Customer Setup Guide

① Unbox & Power On

  • Remove your Kiki Terminal from the box and plug it into power using the supplied cable.
  • Once ready, it broadcasts a WiFi network called Kiki-Setup. Make sure your phone or laptop is in the same room or nearby.

② Connect to Kiki-Setup WiFi

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③ Enter Your Home WiFi & Email

  • On the setup page, select your home WiFi network from the list (or enter it manually) and enter your WiFi password.
  • Enter your email address. This is where your welcome email and motion alerts will be sent.
  • Tap Connect. Your Kiki will reboot and join your home network.
! Your phone will disconnect from Kiki-Setup. This is normal. Reconnect to your home WiFi.

④ Check Your Inbox

  • Within a minute you'll receive a welcome email from [email protected].
  • It contains a link to your Kiki Terminal on your home network. Tap it to open the dashboard.
  • Check your spam folder if it doesn't arrive within 2 minutes.

⑤ Create Your Account & Log In

  • Click the link in your welcome email to open your Kiki Terminal.
  • You'll be prompted to create your account. Enter your email address and a password.
  • Log in with your email address and password. A 6-digit verification code will be emailed to you for security.
  • You're in. Your terminal is live and recording.

⑥ Access Your Account

  • Log in to kiki-technologies.com → My Account with the same email address and password to see your device status from anywhere.
  • Motion alerts will be emailed automatically when your cameras detect activity.
  • Upgrade to Kiki Anywhere to stream live and access your timeline over 4G, from anywhere in the world.

⑦ Add Your Cameras

  • If your order included pre-configured cameras, they'll already appear in your Cameras list automatically — no setup needed for those. The steps below are only for adding additional cameras.
  • From the dashboard, go to Cameras and tap Scan Network. Kiki will automatically discover any ONVIF-compatible cameras on your network.
  • If auto-discovery doesn't find your camera, use Add Camera manually. You'll need three things: the camera's IP address, its username, and its password.
Finding your camera's IP & credentials by brand:
Reolink ▼
Open the Reolink app → tap your camera → Settings (gear icon) → Network → IP Address. Your username is admin and the password is whatever you set when first adding the camera to the app.
Hikvision / iVMS-4500 ▼
Open iVMS-4500 → tap your device → Device Info to find the IP. Username is admin, password is the one you set during camera activation. Alternatively, find the IP in your router's connected devices list. Hikvision cameras usually show up as HikvisionXXXXXX.
Dahua / DMSS ▼
Open the DMSS app → tap your device → Device Details → IP address is shown there. Default username is admin; password is what you chose on first setup.
TP-Link Tapo ▼
Open the Tapo app → tap your camera → Settings → Device Info → IP address is listed there. For RTSP access you must first enable it: go to Settings → Advanced Settings → RTSP and set a dedicated RTSP username and password (separate from your Tapo account password).
Amcrest ▼
Open Amcrest View Pro → tap your device → Device Details for the IP. Default username is admin, password is printed on the camera label or set during first-time setup.
ABUS ▼
Open the ABUS App (or AViGilon Alta if using newer models) → tap your camera → Configuration → Network to find the IP. Default username is admin and the default password is printed on the sticker on the back or bottom of the camera. You will have been asked to change it on first login. Use whatever you set at that point.
Any other brand ▼
The easiest way to find any camera's IP is to log into your router admin page (usually 192.168.1.1 or 192.168.0.1) and look at the connected devices list. The camera's default username is almost always admin; the default password is either blank, admin, or printed on a sticker on the camera itself.
Go to My Account →