Privacy Policy

1. Who we are

Kiki Technologies is a home security company operated out of Zurich, Switzerland. We build the Kiki Terminal, a local, privacy-first camera system that keeps your footage on your own hardware.

2. What data we collect

Account data: When you register, we store your email address and a hashed (bcrypt) version of your password. We never store your password in plain text.

Device data: Your Kiki Terminal sends periodic heartbeat pings to our servers so your dashboard can show online/offline status, storage stats, and last-seen time. No video or audio is included in these pings.

Detection notifications: If you enable email alerts, we receive a GIF snapshot and detection metadata (class, confidence, timestamp) from your terminal in order to send you the alert email. These are not stored on our servers beyond the time needed to deliver the email.

Kiki Anywhere: Remote access is established via an encrypted peer-to-peer WireGuard tunnel. Your live footage travels directly between your device and your Kiki Terminal. It does not pass through or get stored on our servers.

3. What we do not collect

• We do not upload, store, or have access to your video recordings.
• We do not sell or share your personal data with third parties.
• We do not use tracking cookies or analytics on this site.

4. Where your data is stored

Account and device data is stored on our server infrastructure. Your recordings, detection events, and camera streams are stored exclusively on your Kiki Terminal hardware at your home. Never on our servers.

5. Email communications

We send transactional emails only: account setup confirmation and detection alert emails if you have enabled them. We do not send marketing emails.

Emails to [email protected] are forwarded to our team and are not stored on third-party systems beyond standard email delivery.

6. Data retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your rights (GDPR)

As a Swiss-based company serving European customers, we respect your rights under the GDPR and the Swiss Federal Act on Data Protection (nFADP). You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

8. Contact

For any privacy-related questions, reach us at:
[email protected]
Kiki Technologies · Zurich, Switzerland